Reception Call Answering Services

Never miss a call again!

First impressions count. Lost calls can mean lost business. That vital first point of contact can make the difference between you winning business or losing it to your competitors.

It’s a well known fact that people dislike leaving messages on answering machines and other automated technology and if somebody cannot get through on the first attempt it is likely they will take their business elsewhere.

However its not always possible for small businesses to answer every call all of the time and the cost of employing a permanent receptionist can be prohibitive.

There is a Simple Solution

Transfer your reception calls to Prime and one of our trained reception call answering staff will answer your calls in your company name whenever you cannot and your customers will never know they are not speaking directly to your company.

The possibilities are endless

You can answer the calls yourself whilst diverting to us any customers that may get an engaged tone or if the call is unanswered after 15 seconds.

You can divert all calls should you be away from your place of work. We can answer calls if you are short of staff through holiday or sickness. We can act as those extra pairs of hands when you need us most. Our state of the art technology allows us to take messages, book appointments, capture orders, provide detailed information on your behalf and much more. Then we’ll get that information back to you in the format of your choice – by email, by fax, by sms or if urgent we can transfer the caller straight through to you!

Sound too good to be true? – Why not give us a call to find out just how cost effective our service really is and greet your customers professionally first time and every time.