As communication technology continues to evolve there is one fact that will never change. People will always need to speak to people. Companies now recognise that outsourcing their inbound call handling can be easier than having an in-house inbound call centre whilst also offering greater flexibility and cost savings.

Here at Proficient inbound call centre we can offer you measurable customer contact 24 hours daily and ensure all enquiries are serviced by trained intelligent teleservice specialists. This frees you to concentrate on your core business.

Our Inbound Call Centre Services include

• Media Response (DRTV, Radio , Press , Direct Mail)

• Customer Helplines

• Customer Information and Support Lines

• Telephone Order Lines

• Dealer and Branch Look Up

• Donation Lines

• Internet Response

• e-commerce

• Fulfilment

• Disaster Recovery